Multisorb Technologies, Inc. commits to the principles of Total Quality Leadership in order to meet or exceed our customers' expectations.
- Provide products and services to meet or exceed customers' expectations
- Provide error-free and on-time delivery
- Provide superior value to our customers
Principles of Total Quality Leadership
- Products and Services: The quality of our products and services is the result of the commitment our people make to their jobs. The continuous improvement in our products and services reflects the efforts of our employees.
- People: Our ability to compete in the marketplace is the result of our commitment to teamwork. Employee involvement is our way of life.
Multisorb Technologies, Inc. empowers all employees to participate in implementing this policy and to assume responsibility for the quality of their work.
All employees receive training on the content, purpose and meaning of the Quality Policy as part of their Total Quality Leadership training.
In addition, copies of this policy are given to employees as well as posted in prominent places to enhance employee awareness of the Quality Policy.